Privacy Policy

Information Collection

At caffeinate, we are committed to protecting your privacy. We collect personal information that you provide when creating an account or making a purchase, including your name, email address, phone number, and shipping address. We use this information to process your orders and provide you with better service.

Use of Information

We use your personal information to process orders, send shipping notifications, and communicate with you regarding your purchases. We may use your email to send promotional offers and new product updates — you can unsubscribe at any time. We do not sell or share your personal information with third parties except as necessary to fulfill your orders (such as shipping carriers and payment gateways).

Information Security & Your Rights

We implement appropriate security measures to protect your personal information, including data encryption during payment processing through certified payment gateways such as Paymob and Fawry. You have the right to access, modify, or delete your personal data at any time by contacting us. We retain transaction data in accordance with Egyptian consumer protection law requirements.